By evergimp on 4/15/2007 6:30 PM
IGN Reviews their experience of sending the 360 back for repairs. IGN Coffin Review |
By evergimp on 4/15/2007 6:22 PM
Kotaku has a post concerning the Guitar Hero II update bricking 360s. This doesn’t seem to be that uncommon after an update. Maybe updates are the last straw for 360s running on the edge. Maybe it’s a coincidence. I still think it’s just perception. “Everything was running great till I ran that last update”.
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By evergimp on 4/14/2007 6:21 PM
I was surprised to receive an email from Microsoft yesterday that they had received my 360 at the repair center. I was expected it to take until early next week for them to get it. I was even more surprised that a few hours later I got another e-mail that my 360 was being sent back to me. I don’t know if they fixed my current one, or if they fixed my old one. Either way I hope it doesn’t just immediately get 3 red lights once I plug it back in. It would be nice to get some sort of feedback about what the technicians observed and did to fix it.
I have little faith in this being a long time fix. Do I sell it and the warranty on ebay? The only bad thing is I bought the MS wheel too. That’ll be a little harder to sell and ship. It was also a substantial investment.
What are my other choices though.
The Wii? I already owned a GameCube. Do I really feel the need to buy another one? Except with a $150 controller? I will definitely buy a Wii… once I can actually find one. But I seriously don’t see it being a long term gaming platform. Can you really see it holding up for the next 4 or 5 years? Online play is also important to me.. and they aren’t exactly helping me buy the Wii on that front. If someone can.. please point Nintendo to these comments. It will be difficult, because first you’ll have to explain what the internet is and why people would like it. Also, if you are in that tight with them. Please explain what Hi-Def Television is, and why people would want it.
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By evergimp on 4/11/2007 6:20 PM
Took 6 days to get the box to send it back in. I figure by the time I get it back it will have been unusable for 2 1/2 to 3 weeks. Including the month it was broken last summer, my console has been unusable 7 weeks in the 15 months I’ve had it. Great uptime. |
By evergimp on 4/9/2007 6:19 PM
Last Tuesday my 2nd xbox died. God love the disposable console.
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By evergimp on 9/14/2006 6:18 PM
I heard from another Ghost Recon player on my friends list. Apparently his 360 broke a couple of days ago. So now out of 29 people on my friends list, I’ve had 5 responses, 4 of which have broken 360’s. So, 80% of those who responded to my question have a broken 360.
Again, even if everyone else on my friends list responded back with “No, my 360 works fine”, I’d still be at 4 people out of 29 have broken 360s. This is 13.79%, not a good breakage rate.
My broken 360 got shipped out to the repair center yesterday. I’ve been without it for 3 weeks now. So I’ll be interested to see how long before I finally get back to playing the 360. I still haven’t even decided if I’m going to sell it on ebay, or try and renew my faith in Microsoft. Even if it’s an immediate turn around time, I’ll still be looking at 1 month out of the 10 months I’ve owned being unplayable.
Currently I’m working on a GamerTag Vote for the site. It’s my first attempt at PHP and MySQL. You enter your gamertag, the # of... Read More » |
By evergimp on 9/10/2006 6:16 PM
On Friday, Sept 8th, 2006, I sent a message to the 29 people on my friends list. Most of these people I have never met. Most are people I’ve met during online gaming.. They are fairly random assortment. About the only consistent theme throughout these people are that most of them were gained from playing Ghost Recon on the original xbox. The message I sent was straightforward. “Do you own an xbox 360? If you own a 360 have you ever had to get it repaired?”
I’ve only gotten back 5 responses. One was a player asking me how I’d been, but didn’t answer my query. The other 4 people had answered my question. Only one person had not had problems. Even if you consider the possibility that everyone else on my friends list has a 360 and hasn’t had any problems. Then there are still 3 people out of 29 with failed 360’s. That’s slightly over 10%.
One respondent even pointed out that he knows of someone who has had 4 failed 360s, and of 12 of his friends and coworkers, over half of them have had problems.
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By evergimp on 9/8/2006 6:14 PM
I hate blogs that point to other blogs, but apparently no one reads this anyway. C’mon guys. Leave a comment or two. Make me feel wanted.  Anyway, One of the IGN editors has posted a blog about their broken 360’s. So if you haven’t read it yet, run on out and check it out. Gerry-IGN Blog |
By evergimp on 9/6/2006 6:11 PM
Yesterday I experienced a frustrating call to 18004myxbox. Which was slightly more confusing than
http://www.illwillpress.com/tech3.html
and slightly less frustrating than
http://www.youtube.com/watch?v=xIVZ9b0RgmY
However, today I got a call back from the CSR who called me last Tuesday initially. She apologized for the delay in getting back with me, and told me she had good news. They evaluated my problem and were going to fix my broken xbox free of charge. She was very nice, pleasant, and had the power or will to actually do something about my problem. She also came off as very compassionate about my situation. I hope she becomes the rule and not the exception to the 18004myxbox experience. However, I have little faith in that.
I’m not sure what I’m going to do after... Read More » |
By evergimp on 9/5/2006 6:09 PM
Well, you can’t get much more sensational a headline than that.
Microsoft is apparently losing money on fixing their broken consoles for $129. As of 9/1/2006 the price has increased to $139. The customer is also required to pay for the shipping of the product to Microsoft.
Are there so many broken 360’s that they can’t afford any loss at all in fixing the product?
The increase in the price certainly makes it seem a little more appealing to go ahead and buy a core rather than wait to send your defective unit in, and then get someone else’s defective unit back. That in itself would help Microsoft in their battle with the Sony PS3. If the defective console buyers just went ahead and bought a new unit rather than have their broken defective unit fixed then the sales # for the 360 would certainly benefit. This is the exact behavior that some Fans of the xbox point as being the reason that the PS2 sold so many in the last generation.
Sorry Microsoft, but if you’ve got so many broken... Read More » |